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Breeder: Blackwater Creek Koi Farm
- All fish are Shipped FedEx Overnight
- No Signature is required
- Your order will be packed to arrive safely at your door within 36 hours of packing.
- Sometimes the couriers delay shipments and the packages cannot arrive on the flight we specified. These delays happen approximately 15% of the time.
- NO international shipping at this time!
- We will ship to Alaska and Hawaii with certain restrictions.
- Free shipping only applies to CONTINENTAL UNITED STATES, no free shipping to Hawaii or Alaska!
- Shipments to Hawaii require a permit from the Ministry of Hawaii
- Due to permits, we will not ship to U.S. Virgin islands
- Free Shipping only applies to overnight, if a package must ship priority shipping, an additional fee will be charged for the priority shipping cost.
- Orders placed after Noon on Friday will ship the following week. Orders are filled on a first-come, first-serve basis.
- Should there be a problem with the packages after they arrive, please be sure to note any damage on the courier bill prior to signing for the packages. We cannot be responsible for delayed flights as this is out of our control.
When you receive your fish:
- Float fish in the bags in the receiving tank for 1/2 hour to acclimate the water temperature in the bag to the water in the receiving tank.
- Add your pond water to the bag, filling it up to 50% of it's volume. Note the fish's activities. Allow 15 minutes for the fish to acclimate and then release them.
- Do not place the water from the bag into your pond. If the fish act erratic, test your water for any problems prior to release and adjust accordingly.
The water quality in the Quarantine receiving tank should be:
- Salt Level 0.3% (5 lbs non iodized salt per 100 gallons) -- For 3 Days, start with 1/3 and add 1/3 for the next 2 days. This is very important!
- Temperature 70-85 degrees Fahrenheit
- pH 6.5 - 8
- Ammonia 0 PPM
- Nitrite less than .25 PPM
- Oxygen 4 PPM or greater
- Notify Koi Market (email@example.com) within 72 hrs of any problem so we can help correct the issue!